Meet Rex.
Your dental practice’s insurance teammate, built by Lazarax AI.
Recover the money you’re owed.
Keep every payment accounted for.
Your team submits the claim.
Rex goes to work
- Chases the claim until it’s paid
- Reads the EOB when it lands
- Matches it to the bank deposit
- Posts back to your practice software
A denial, a missing X-ray, a judgment call — that comes back to your team.
Friday, September 18
Good morning
Delta paid $1,750.00 for 7 claims this morning. The deposit is in your bank and every line matches SoftDent. OK to post?
- SoftDent
The money is already yours.
Most of it just never gets chased.
Industry reporting puts denial losses at $50,000 to $120,000 a year per practice.
January 1, 2027: Delta Dental starts charging contracted practices $15 a week for paper checks. Rex handles the EFT enrollment.
California Dental Association, 2026See Rex at work.
Delta paid $1,750.00 for 7 claims this morning. The deposit is in your bank and every line matches SoftDent. First month, so I ask before posting. OK?
One of seven lines, as it arrived.
This used to be three payer portals, the bank, and seven EOB lines keyed by hand.
Delta paid $840 for 4 claims, but only $528 reached your bank. Delta took back $312 it paid in July on Owen Brooks’s crown — Cigna is his primary. I’ll post today in full, reverse July’s $312, and bill Cigna. OK?
Takebacks hide at the bottom of the remittance and quietly break the books.
It’s her 20% coinsurance on the root canal. Aetna allowed $975 of your $1,100 fee, so $125 is a write-off. Aetna paid $780. She owes the rest: $195. Already posted that way.
Guardian won’t pay Mila Turner’s crown without the pre-op X-ray. I have the chart note; the X-ray is in your imaging software. Attach it and I’ll send both.
30 claims are unpaid. I’m working 22 of them. 8 need your team. One is worth your call: Aetna paid $612 on Nora Bennett’s crown; your contract says $842. I’ve prepared a $230 reconsideration for your OK.
It takes the busywork.
Your team keeps the decisions.
Rex handles
- Reading EOBs and ERAs, paper or electronic
- Posting payments and agreed adjustments
- Matching receipts to your ledger
- Chasing unpaid claims, takebacks and underpayments
- Getting you onto fee-free EFT
YouYour team handles
- An OK on anything unusual
- X-rays and records only you have
- Anything clinical
- Signing payer enrollments
- Patients, and the judgment calls
Ask Rex like you’d ask a coworker.
It asks first
You approve postings during setup, then choose what posts automatically.
It shows its work
The payer’s explanation, matched deposit and posting record.
Changes leave a record
See what changed and who approved it.
- Show us how your office runs
How payments arrive, how they post, who chases what.
- Agree on the job
Access, posting rules, and what Rex owns.
- Measure the difference
Payments posted, accuracy, time returned, stuck claims collected.
Questions
Is this replacing our office manager?
No. Rex works alongside them. Your team keeps patients, clinical calls, and sign-off on exceptions.
What if it gets something wrong?
Unclear matches wait for review. Every posting links to its source, and corrections are tracked.
Will this work with our practice software?
It stays in place. We confirm how Rex reads, posts and verifies before the pilot.